Terms & Conditions

Sustainable Health Innovations Ltd Terms and Conditions

Welcome to https://mylifex.ai/

  1. Acceptance of TermsThis document sets forth the legally binding terms for your use of the Site. By accessing and using the Site, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms, do not use the Site.
  2. Jurisdiction and Governing LawThe United Arab Emirates is our country of domicile and the governing law is the local law. All disputes arising in connection with these Terms and Conditions shall be exclusively settled in the courts of the UAE.
  3. Payment TermsWe accept Visa and MasterCard credit/debit cards in AED for payment. You must retain a copy of transaction records and Merchant policies and rules.
  4. User RestrictionsWe will not trade with or provide any services to OFAC and sanctioned countries in accordance with the law of UAE. Customers under the age of 18 are not permitted to register as a User of this website and are not allowed to transact or use the website.
  5. Account SecurityEach user is responsible for maintaining the confidentiality of their account and password and for all activities that occur under their account. Sustainable Health Innovations Ltd will not be liable for any loss or damage from your failure to comply with this security obligation.
  6. User ConductUsers of our Site agree to use the Site only for lawful purposes. Prohibited conduct includes, but is not limited to, harassment, causing distress to other users, and transmitting obscene or offensive content.
  7. Modifications to TermsSustainable Health Innovations Ltd reserves the right to modify these terms and conditions at any time without prior notice. Your continued use of the Site following any such modification constitutes your acceptance of the modified terms and conditions.
  8. Intellectual Property RightsAll content on the Site, including text, graphics, logos, images, and software, is the property of Sustainable Health Innovations Ltd or its content suppliers and is protected by international copyright and intellectual property laws.
  9. Limitation of LiabilitySustainable Health Innovations Ltd will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use or the inability to use the Site or from the cost of procurement of substitute goods and services.
  10. Privacy and Data ProtectionYour use of the Site is also subject to our Privacy Policy, which is incorporated into these Terms and Conditions by reference.
  11. IndemnificationYou agree to indemnify and hold Sustainable Health Innovations Ltd harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Site, your violation of these Terms and Conditions, or your violation of any rights of another.
  12. Third-Party LinksThe Site may contain links to third-party websites that are not owned or controlled by Sustainable Health Innovations Ltd. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.
  13. TerminationSustainable Health Innovations Ltd may terminate or suspend your access to the Site without prior notice or liability for any reason whatsoever, including, without limitation, if you breach the Terms and Conditions.
  14. Payment ConfirmationOnce the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
  15. Cancellation PolicyCustomers can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow up to 45 days for the refund transfer to be completed.
  16. Refund Policy
  • Refunds will be done only through the Original Mode of Payment.
  • Refunds can only be made before the processing of testing material.
  • Refunds are subject to approval by the Sustainable Health Innovations Ltd team on a case-by-case basis.
  1. Delivery/Shipping PolicyTesting kits and other products will be shipped locally, directly to the customer’s chosen location. The estimated delivery time and any shipping fees will be communicated at the time of purchase.
  2. Cookie Policy
  • We use cookies and similar technologies to recognize you when you visit our Site. Cookies are small data files that are placed on your computer or mobile device when you visit a website.
  • You have the right to accept or reject cookies. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
  • To manage your cookie preferences, you can adjust your browser settings.
  • Cookies are used for site functionality and user experience enhancement. You can control and manage cookies in various ways. Removing or blocking cookies can negatively impact your user experience.
  • For more detailed information about the cookies we use, please contact us at Sustainablelifex@gmail.com.
  1. Contact UsFor any questions about these Terms and Conditions, please contact us at Sustainablelifex@gmail.com.

 

By accessing or using the Site, you signify your acceptance of these Terms and Conditions. If you do not agree to these Terms, please do not use our Site. Your continued use of the Site following the posting of changes to these Terms will be deemed your acceptance of those changes.